Got a question about your account, PKR deposits, Cricket betting odds, Live Casino, withdrawals or the Yogame mobile app? This page covers the most common things players ask so you can get back to your game without waiting for support.
Jump straight to the topic that matters to you — accounts, payments, betting, casino, the app or responsible gaming.
Everything about creating your Yogame account, verifying your details, updating your password, login issues and managing your profile settings. New players and returning members will both find useful answers here.
Questions about depositing PKR via JazzCash, Easypaisa, Raast or bank transfer, withdrawal timelines, minimum and maximum amounts and what to do if a transaction does not appear in your account.
How odds work on PSL and T20 markets, placing pre-match and live in-play bets, bet settlement rules, cash-out options and understanding the different bet types available on Yogame's sportsbook.
Live Casino table rules, how to join a Baccarat or Roulette table, game limits, what happens if a stream disconnects mid-round, and how the Game Lobby library is updated with new titles.
How to claim a welcome bonus or reload offer, what wagering requirements mean in practice, how to check your bonus progress, and what happens to your bonus balance when the wagering is complete.
Downloading and installing the Yogame Android app, login on mobile, push notification settings, your VIP tier status, how points are earned across products and what perks come with each level.
Account & Registration
Deposits & Withdrawals
Cricket & Sports Betting
Live Casino & Game Lobby
Bonuses & Promotions
Mobile App & VIP
Can't find what you're looking for? Yogame's support team is available 24/7 via live chat inside your account. Average response time is under two minutes during peak hours.
18+ only. Gaming is for entertainment. If you feel your gambling habits are affecting your finances or wellbeing, visit Responsible Gaming for self-management tools and guidance.
Creating a Yogame account is one of the simpler things you will do online. The registration form asks for your mobile number or email, a password you choose yourself and confirmation that you are 18 or over. Once submitted, you are in. The whole thing takes under two minutes on both mobile and desktop. After registration, head to your account settings and complete the identity verification step early — this is required before your first withdrawal and doing it upfront means there is no friction when you are ready to cash out.
Pakistan players can deposit using whatever method they already use day-to-day. JazzCash and Easypaisa deposits land almost instantly. Raast transfers are equally fast for most banks. If you prefer to use a debit or credit card or a direct bank transfer, those work too. Everything is in PKR — there are no conversion fees eating into your balance and no need to deal with foreign currency at any point.
Promotions at Yogame are designed to be straightforward but it is worth understanding how they work before opting in. The most common type is a deposit match bonus — Yogame matches a percentage of your deposit and adds the bonus to your account. That bonus sits in a separate balance from your real money and has a wagering requirement attached to it. The wagering requirement is simply a multiplier telling you how much total play is needed before the bonus converts to withdrawable cash.
The key habits for getting the most from bonuses are: always opt in before making the qualifying deposit, check which products count towards the wagering, and use the bonus progress tracker in your dashboard so you know exactly where you stand. Bonus balances that are not cleared before the expiry date are removed. Reading the terms on each offer before claiming takes about sixty seconds and saves a lot of confusion later.
Cricket betting questions come up more than anything else, which makes sense given how closely Pakistan follows the sport. The PSL is the most popular competition on the platform through the season, followed by international T20s and bilateral series involving Pakistan. Pre-match markets open well in advance of each fixture so you can compare odds and plan your bets. Live in-play betting opens as soon as the toss is done and stays open throughout the innings — over-by-over, session-by-session or match-level markets depending on what is available.
One thing worth knowing: rain and DLS results. If a match is reduced by rain and a DLS target applies, Yogame settles bets on the official result — meaning the DLS target counts, not the original target. Full settlement rules for rain-affected matches, tied games and matches where the toss does not take place are detailed in the Terms and Conditions. If anything looks unclear after a match settles, your bet history shows the settlement detail for each bet and support is available around the clock via live chat.
The Live Casino runs on professional studio streams with real dealers. The most common concern new players have is about connection drops mid-round. The short answer is: do not worry. Every live casino round completes on the server regardless of whether your browser is connected at the moment the result is determined. If your phone screen goes black halfway through a Baccarat hand, the hand still completes and your winnings are credited. Reconnect and check your game history to see the outcome.
Table limits vary across different Live Casino rooms. Some tables cater to low-stakes players with minimum bets of just a few hundred PKR, while high-limit rooms are available for players who prefer larger stakes. All limits are shown before you join a table so there are no surprises. The game lobby filter makes it easy to find tables within your preferred stake range at any time of day.
The Yogame Android app gives you a noticeably faster experience compared to mobile browser. Pages load quicker, the interface is optimised for smaller screens and you get push notifications when your bets settle or when a new promotion goes live. The app carries your full account balance and access to all products — sports betting, Live Casino, Game Lobby, cashier and VIP dashboard. It is the same account whether you are on the app or the browser; your balance and history sync instantly across both.
Installing the APK is straightforward. Visit the App page or Download page, tap the download button and follow the on-screen instructions for enabling installation from unknown sources in your Android settings. The setting only needs to be adjusted once and can be switched back after installation if you prefer. For iPhone users, Safari on iOS gives a very solid experience — the site is fully responsive and everything works well including live streaming.
The Yogame VIP programme is built around giving consistent players progressively better treatment. Every PKR wagered across betting, Live Casino and Game Lobby earns points toward your tier. As you move up through tiers the perks become more meaningful — faster withdrawal processing, a dedicated account manager who knows your preferences, invitations to exclusive promotions around PSL fixtures and international series, and higher deposit and withdrawal limits if you need them. The VIP page shows a full breakdown of each tier and what it unlocks so you know exactly what you are working toward.
Yogame provides a set of account management tools to help you keep your gaming within comfortable limits. These tools are available to every account holder at any time from the responsible gaming section of your profile. You can set daily, weekly or monthly deposit limits that take effect immediately. Loss limits work in the same way — once the limit is reached the system prevents further losses for the defined period. Session time reminders alert you when you have been playing for a defined duration.
Self-exclusion is also available. A self-exclusion request closes your account for a defined period and blocks access during that time. If you need to discuss any concerns about your gaming habits or need support beyond what the account tools provide, contact Yogame's support team via live chat. Gaming should be enjoyable entertainment — if it stops feeling that way, the tools and support are there to help you take a step back.
Register in under two minutes, deposit with JazzCash, Easypaisa or bank transfer and access Cricket betting, Live Casino and hundreds of games — all in Pakistani Rupees.
Pre-match and live Cricket markets all season long.
Real dealers, HD streams, 24/7 table availability.
JazzCash, Easypaisa, Raast & bank transfer.
Earn points on every bet and unlock tier perks.